Terms of Service — Last Nemesis

Last updated: 12 November 2026

Welcome to Last Nemesis!

These Terms of Service govern your use of our online store and the purchase of products from Last Nemesis. By placing an order, you agree to these terms, subject to your statutory consumer rights.

1. About Us

Last Nemesis is an independent UK-based clothing and accessories brand specialising in gothic, dark fantasy, alternative fashion and original artwork.

Business owner: Mario Cinoffo, trading as Last Nemesis

Business address: 15 western street sa1 3jz

Customer support: mcinoffo@gmail.com

Our online store is powered by Shopify.

2. Our Products

We offer clothing, accessories and other merchandise featuring our designs.

Many of our products are produced on demand through professional printing partners.

We make reasonable efforts to display product colours, designs, descriptions and specifications accurately. Slight differences may occur due to screen settings and manufacturing processes.

All products must match their descriptions and meet applicable consumer protection standards.

3. Prices and Payments

All prices are displayed in British Pounds Sterling (GBP).

Product prices and applicable delivery charges are presented before customers complete their purchases.

Payment must be made using one of the secure payment methods available at checkout.

We reserve the right to correct pricing errors. If an error affects an order, we will contact the customer before proceeding and offer the option to cancel for a full refund.

4. Orders and Availability

After placing an order, customers will receive an order confirmation by email.

Orders are subject to product availability and successful payment processing.

If we cannot fulfil an order, we will notify the customer and provide a refund for any unavailable items.

We reserve the right to investigate potentially fraudulent transactions and cancel orders where there are reasonable grounds to suspect fraud or unlawful activity. Any applicable refund will be processed in accordance with consumer law.

5. Production and Shipping

Many Last Nemesis products are printed specifically after an order is placed.

Production and delivery times vary depending on the product, printing provider and delivery destination.

Available delivery options, shipping charges and estimated delivery times are provided at checkout or in our Shipping Policy.

Unless a different delivery period has been agreed, orders will be delivered within 30 days, as required by applicable UK consumer law.

Please ensure that your delivery information is accurate and complete.

6. Returns, Cancellations and Refunds

Customers purchasing online generally have the right to cancel eligible orders within 14 days of receiving their goods.

Our products being printed on demand does not automatically remove this right.

Products genuinely personalised to a customer's individual specifications may be subject to lawful exceptions.

For full information about returns, return shipping costs, refunds and cancellations, please consult our Return & Refund Policy.

Nothing in these terms affects your statutory consumer rights.

7. Damaged, Defective or Incorrect Products

We aim to provide products of satisfactory quality, fit for purpose and as described.

If you receive an incorrect, damaged or defective product, please contact our customer support team.

We will provide an appropriate remedy in accordance with the Consumer Rights Act 2015 and other applicable laws.

8. Intellectual Property

Unless otherwise stated, the Last Nemesis brand name, original designs, artwork, product images and other original website content are owned by or licensed to Last Nemesis.

You may not reproduce, distribute, sell or commercially exploit our protected content without the necessary permission.

Nothing in these terms restricts uses permitted by applicable intellectual property law.

9. Website Use

Customers agree not to use our website for unlawful or fraudulent purposes or to interfere with its security or operation.

We reserve the right to take reasonable measures to protect our website, customers and business from misuse.

10. Privacy and Personal Data

We process personal information in accordance with our Privacy Policy and applicable data protection legislation.

Our store uses Shopify and relevant service providers to process orders, payments and deliveries.

Please refer to our Privacy Policy for further details.

11. Liability and Consumer Rights

We do not exclude or restrict any liability that cannot lawfully be excluded or restricted.

Nothing in these Terms of Service limits your rights under the Consumer Rights Act 2015 or other applicable consumer protection legislation.

We remain responsible for fulfilling our legal obligations to customers, including when third-party printing or delivery providers are involved.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Changes will be published on our website and will not retrospectively remove rights or alter contractual terms already agreed with customers without a lawful basis.

13. Governing Law

These terms are governed by the laws of England and Wales, subject to any mandatory consumer protections applicable to the customer.

Nothing in this section restricts a consumer's statutory right to bring legal proceedings in a court with jurisdiction.

14. Contact Information

For questions regarding these Terms of Service, please contact:

Last Nemesis

Business owner: Mario Cinoffo

Email: mcinoffo@gmail.com

Business address: 15 western street sa1 3jz

Thank you for supporting Last Nemesis.